Process Automation

Stuck in Manual Processes and Missing out on what matters?

AI ML

Automate with AI and RPA to Boost Speed, Accuracy, and Customer Experience

If your team is bogged down by routine, repetitive tasks, it can be challenging to focus on what matters like delivering an exceptional customer experience. Processes like data entry, invoice management, compliance tracking, and customer support often consume valuable resources, creating bottlenecks that slow response times and increase the potential for errors.

With Codewave’s Business Process Automation (BPA) solutions, those routine burdens can be eliminated. Our AI-driven tools– Robotic Process Automation (RPA) and Machine Learning work tirelessly in the background, handling rule-based tasks 24/7. This means fewer errors, and faster processing and response times. Imagine customer interactions that feel personal and effortless, order processing that flows without a hitch, and queries resolved in record time—all thanks to an automation layer that lets your team focus on what truly matters.

Codewave’s BPA doesn’t just simplify operations; it transforms your ability to deliver accurate, timely, and personalized service, building trust and loyalty with every customer interaction.

AI ML

Transformative Outcomes Achieved with Codewave:

XX%
Lower Human Errors
15%
Higher Agility
4x
Increased Value
Why you'll love us?

We’re 10x thinkers and change makers, driving extreme-value innovation through human-centric design and emerging tech, defying the traditional. With a track record of serving 300+ businesses globally, collaborating with VC firms, startups, SMEs, and governments, while also developing our own GenAI products – we’re obsessed with building high-impact products, ready for scale.

Automate, Optimize, and Grow: Customized BPA Solutions for Your Business

As a leading business process automation company, we focus on simplifying and automating recurring tasks at a granular level, ensuring your business remains profitable, competitive and human.

Tired of missing follow-ups, or losing track of customer conversations? Manual CRM tasks can make it hard to build strong relationships. With Codewave’s CRM Automation, you can stop worrying about the small details. Using powerful tools like Salesforce and HubSpot, we automate lead tracking, personalize communications, and deliver insights in real time. The result? Happier customers, timely responses, and a CRM that works for you, not the other way around.

For example, with Salesforce’s automation features, we can auto-populate customer data, set follow-up reminders, and log activities seamlessly—improving data accuracy and reducing manual effort. Plus, our AI-powered solutions handle customer queries around the clock, ensuring quick, helpful responses whenever customers reach out. No more missed opportunities or slow responses—just fast, reliable support that keeps your customers engaged and satisfied.

HR shouldn’t be stuck in paperwork mode. From endless onboarding forms to payroll headaches, managing learning & development, and tracking performance & growth, the manual grind is real—and it slows everything down. That’s where Codewave’s HR Automation comes in.

With tools like BambooHR, Workday, and UiPath, you can automate the essentials. Imagine new hires onboarding themselves, payroll calculating in seconds, leave requests processing without a wait, and performance tracking happening in real time. HR will have the time to actually focus on what matters – the people. Let Codewave take care of the routine stuff, so your team can create a workplace that’s both efficient and quite a vibe.

Is your operations team drowning in manual tasks like inventory tracking, data reconciliation, and compliance checks? These repetitive workflows can eat up valuable time and lead to errors that slow your business down. That’s where Codewave steps in.

With tools like UiPath and Automation Anywhere, we bring automation right into your operational core. Imagine your inventory levels adjusting in real-time, data entries validating themselves, and order processing running seamlessly in the background. Our automation services take on high-frequency tasks with precision, letting your operations flow smoothly and with fewer errors. And with real-time reporting, you have insights at your fingertips, allowing you to make quick, informed decisions.

Let’s face it: managing a fleet without automation is a headache. Missed routes, surprise breakdowns, and fuel costs through the roof? Not cool. Codewave’s Fleet Automation Management Services make fleet management a breeze.

With tools like Geotab and Samsara, we’ve got your back. Real-time tracking keeps you in the loop 24/7, so you know exactly where every vehicle is, and route optimization finds the smartest path every time—less fuel, more savings. Plus, our predictive maintenance pings you before things go south, keeping your fleet rolling and your costs down.

In short, Codewave puts your fleet on cruise control—delivering smooth rides, happy customers, and keeping your business rolling forward without the bumps.

Running projects manually often means constant updates, missed deadlines, and juggling endless task lists. It’s easy to get piled up by the details, which can stall momentum and leave teams stretched thin. Codewave’s Project Management Process Automation flips the script, bringing clarity and efficiency to every phase of your projects.

With tools like Microsoft, Power Automate connects workflows, syncing updates in real-time and ensuring resources are exactly where they need to be. It’s like setting your projects on “auto” and watching everything seamlessly fall into place. Asana streamlines task tracking and sets priorities so deadlines stay on track and your team always knows what’s next. 

Finance and admin shouldn’t feel like a never-ending loop of invoices, reconciliations, and manual checks. These repetitive tasks slow decision-making, increase error risk, and hold back business growth. Codewave’s Finance and Administration Automation rewrites this narrative by streamlining every step.

With Blue Prism, invoice processing becomes a breeze—data is extracted, verified, and routed for approval instantly. No more bottlenecks or manual entry errors slowing things down! Then WorkFusion steps in, handling account reconciliations with laser precision, making month-end closes faster and more accurately than ever. And to keep everything in sync, Zapier seamlessly links journal entries, expense reports, and approvals across all your systems, so nothing falls through the cracks. Let automation tackle the heavy lifting so your team can dive into strategic projects that drive growth.

Wondering where automation could make the biggest impact? Many businesses struggle with identifying the right processes to streamline, often wasting resources on manual tasks that could be handled automatically. Codewave’s Business Automation Consulting Services help you cut through the noise and find automation opportunities that truly transform your operations.

Our experts analyze your workflows end-to-end, identifying tasks ripe for automation—from customer support to finance and HR. We build a custom automation roadmap, recommending tools like UiPath, Microsoft Power Automate, and Automation Anywhere tailored to your specific needs. With Codewave’s strategic guidance, you can make data-driven decisions about automation that save time, reduce costs, and give your team the freedom to focus on growth.

BPA vs. RPA: What’s the Difference?

Aspect Business Process Automation (BPA) Robotic Process Automation (RPA)
Definition BPA is the use of technology to automate entire business processes, integrating various systems to streamline workflows across an organization. RPA is the use of software robots to automate specific, repetitive tasks typically handled by humans, such as data entry or transaction processing.
Scope Focuses on end-to-end process automation, covering multiple tasks, systems, and departments. Focuses on automating individual tasks within a process, often without altering the overall workflow.
Application Used for comprehensive process management, improving efficiency across various functions. Used to automate routine, rule-based tasks that are time-consuming but require minimal decision-making.
Technology Involves integrating various technologies and systems to automate and optimize business processes. Relies on software bots that mimic human actions to complete tasks within existing applications.
Outcome Enhances overall business efficiency by creating streamlined, automated workflows. Increases speed and accuracy for specific tasks, reducing manual effort and errors.

Which one is right for you? If you’re looking to automate an entire process, streamline workflows, and ensure all systems are integrated, BPA is the way to go. However, if your focus is on automating specific tasks within those processes, RPA might be the better fit. 

At Codewave, we offer both BPA and RPA services to meet your unique needs.

The Powerful Tech Stack Behind Our Automation

At Codewave, we harness the power of next-gen technologies to transform your business operations. Our expertise in RPA (Robotic Process Automation) and Intelligent Optical Character Recognition (IOCR) allows us to automate repetitive tasks and extract valuable information from documents seamlessly. Here’s how we do it:

Tired of spending countless hours on repetitive tasks? That’s where RPA comes in. We use tools like UiPath, Automation Anywhere, and Blue Prism to take over those manual processes like data entry, invoice processing, and report generation. This lets your team focus on more strategic, impactful work, while automation handles the rest.
How Your Business Benefits:
  • Reduce errors and improve accuracy in manual processes.
  • Speed up workflows, boosting overall productivity.
  • Free up resources for high-impact tasks instead of routine work.
Use Case:
A finance department processing hundreds of invoices daily can rely on RPA solutions to automatically extract, validate, and input data. This significantly reduces manual labor while increasing accuracy and efficiency.
Dealing with tons of paperwork or scanned documents? Our AI-powered IOCR solutions can help. Using tools like Google Cloud Vision API, ABBYY FineReader, and Tesseract, we automate the reading and extraction of data from documents—whether they’re handwritten, printed, or scanned. And when combined with RPA, you get end-to-end automation that dramatically reduces manual input.
How Your Business Benefits:
  • Digitize complex documents, even those with handwritten text.
  • Speed up document processing and reduce manual data entry.
  • Improve accuracy and access to real-time data for better decision-making.
Use Case:
A logistics company using IOCR solutions can automatically scan and extract data from waybills and shipping labels. This cuts down on manual data entry time while improving accuracy and operational efficiency.
Gen AI

Codewave’s BPA Approach to Smart, Scalable Automation

Discover and Assessment

Before we jump into identifying tasks to automate, we take the time to get to know your business inside and out. We’ll explore your goals, understand the challenges you're facing, and assess how your current operations are flowing. This step helps us build a clear picture of where automation can really make a difference—so when we do move forward, it’s with a plan that’s custom-fit to your needs and built for real impact.

Process Identification

Next, we identify routine, error-prone tasks that need automation, such as data entry, invoicing, and employee onboarding. Automating these processes saves considerable time and reduces costs significantly.

Workflow Analysis

Now project teams dive into your existing workflows. We map out each step in detail and identify the parties responsible. This thorough analysis helps us pinpoint inefficiencies and areas ripe for improvement.

Design

With a clear process map in hand, our team designs a tailored automation solution. We select the right tools and technologies that best fit your needs. Our solutions are designed to integrate seamlessly with your existing systems, ensuring minimal disruption to your operations.

Development

Our skilled engineers then transform this design into a fully functional system. Using the latest technologies and methodologies, we build robust, secure, and consistent BPA solutions that meet your business needs.

Quality Assurance

We rigorously test the system to ensure it operates flawlessly and is bug-free. This includes functional testing, security audits, and other checks to guarantee a reliable BPA solution.

Deployment

During deployment, we install the BPA system into your business environment with minimal disruption. Our team provides comprehensive training and documentation to ensure your staff is well-equipped to use the new system effectively.

Ongoing Support

We don’t just set up your BPA system and walk away. We’re with you every step of the way, offering ongoing support and maintenance to ensure everything runs like clockwork. From regular updates and troubleshooting to continuous enhancements, we make sure your system evolves with your business, staying aligned with your goals and adapting to new challenges as they arise.

Industries We Transform with Business Process Automation Services

Imagine a healthcare system where time and accuracy are prioritized seamlessly. With Codewave BPA, tools like UiPath and Blue Prism manage patient intake, scheduling, and billing effortlessly. Get patient records updated instantly, ensuring data stays secure and error-free. Also, automated reminders keep patients on track, reducing no-shows and streamlining schedules. Even claims processing gets a boost, improving cash flow and freeing up your team to focus on what matters most: patient care.
Retail demands speed and accuracy, and Codewave BPA delivers both. Tools like SAP Automation and Shopify Flow keep inventory updated in real time, ensuring you’re never out of stock. Orders move seamlessly from cart to delivery, while chatbots and auto-responses handle customer questions instantly. With automation in place, your store runs like a dream, giving you more time to focus on delivering a shopping experience that your customers will love.
Education should be about students, not piles of paperwork. With Codewave BPA, tasks like admissions, grading, and communication practically handle themselves using Power Automate and Google Workspace. This way, applications stay organized and easy to track, while grading and attendance are updated quickly and accurately. Plus, notifications for assignments, fees, and events go out automatically, keeping students, teachers, and staff in sync. This means teachers can spend more time with students, students stay informed, and the admin workload becomes lighter.

In fintech, efficiency and security are essential. Codewave BPA simplifies customer onboarding, KYC, and fraud detection with tools like Automation Anywhere and Kofax. Clients onboard quickly, with compliance checks running automatically in the background. Not only this, transaction monitoring catches suspicious activity in real time. Even loan processing becomes streamlined, so your team can focus on driving innovation while automation takes care of the details.

Gen AI

Round-the-clock and Advanced Automation with Codewave

Expertise of Automating Tasks for 400

Deep Understanding
We have a profound understanding of business processes across various industries. Whether it's automating inventory management, order processing, or customer relationship management, Codewave knows how to identify inefficiencies and implement effective solutions.
User-Centric Focus
Our automation solutions are designed with your users in mind. We enhance customer support with automated chatbots, streamline HR processes like onboarding and leave management, and improve user experience through personalized automation. Codewave ensures your services are intuitive and responsive.
Measurable Success

We deliver measurable results by optimizing tasks such as data entry, reporting, and compliance tracking. Codewave’s automation solutions increase productivity, reduce operational costs, and drive significant revenue growth, all while providing clear metrics to track progress.

Advanced Technology Integration

We integrate the latest technologies like AI, ML, and RPA (Robotic Process Automation) to ensure your business stays ahead of the curve. From intelligent data analysis to predictive maintenance, our tech-driven solutions revolutionize how you operate.

Round-the-Clock Availability

Need help at 3 AM? No problem! Our team is available around the clock, because automation doesn't sleep, and neither do we (well, almost). We're here to support you whenever you need us, ensuring your operations run smoothly 24/7.

Robotic Process Automation

We’ll help implement Robotic Process Automation (RPA). RPA uses software robots to handle repetitive, rule-based tasks that were previously done by humans. These bots can work around the clock, ensuring accuracy and speed, while freeing up your employees to concentrate on more strategic tasks.

features

Why Codewave, for process automation?

CX Delight
We’ll automate customer care with conversational bots.
Speed
We spot opportunities to make your business fast & responsive.
Accuracy
We make sure automation eliminates human errors & misses.
Profit
We’ll help your business optimize costs of operations.
RPA
We’ll help implement robotic process automation [RPA].
Marketing
We’ll set up ‘marketing automation’ to boost sales.
HR
We’ll help you eliminate mundane work, have a more engaged workforce.
Business Impact
We’ll ensure all automation efforts are measurable.

What to expect

What to expect working with us.

Don’t Just Take Our Word for It, Listen to Our Happy Customers

The success of our clients is the true measure of our work. Instead of taking our word for it, hear directly from those who have experienced the benefits of our Business Process Automation services. Our client testimonials and case studies provide clear examples of how we’ve helped businesses like yours transform processes, streamline operations, and reach new levels of efficiency and growth.

Impact customers love

We transform companies!

Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.

Frequently asked questions

Process automation involves using technology to automate repetitive tasks and workflows, reducing manual effort and improving efficiency. It helps businesses streamline operations, save time, and minimize errors.

Process automation boosts productivity, reduces operational costs, enhances accuracy, and frees up your team to focus on more strategic tasks. It also provides better process visibility and consistency, leading to improved decision-making.

Many processes can be automated, including customer service (like chatbots), HR functions (such as onboarding), finance (like invoicing and reconciliation), operations (inventory management), and project management (task tracking).

Process automation is implemented in a few steps: identifying repetitive tasks, selecting the right tools, designing and standardizing workflows, developing and testing automation solutions, and then deploying and monitoring them for continuous improvement.

Popular process automation tools include UiPath, Zapier, Asana, Monday.com, Blue Prism, Automation Anywhere, and Microsoft Power Automate. These tools help automate various business processes efficiently.

Process automation streamlines operations, reduces turnaround times, and minimizes errors. It enhances overall efficiency, allowing businesses to scale quickly and handle more tasks with the same or fewer resources.

Challenges include identifying the right processes to automate, ensuring seamless integration with existing systems, managing change within the organization, and maintaining the automation systems. Proper planning and stakeholder engagement are key to overcoming these challenges.

Automation improves customer experiences by providing faster responses, 24/7 support through chatbots, personalized interactions, and consistent service quality. It ensures that customer queries and issues are resolved quickly and efficiently.

Absolutely! Small businesses can significantly benefit from process automation by reducing manual workloads, improving accuracy, and freeing up resources to focus on growth and customer engagement. Automation can level the playing field with larger competitors.

AI enhances process automation by enabling smarter decision-making, predictive analytics, and more sophisticated automation capabilities. AI can handle complex tasks, learn from data, and improve over time, making automation more effective.

Process automation is a cornerstone of digital transformation. It helps businesses modernize their operations, improve agility, and leverage new technologies to stay competitive. Automation supports the shift towards more digital, efficient, and data-driven business models.

Future trends include increased use of AI and machine learning, hyper-automation (end-to-end automation of all business processes), integration with Internet of Things (IoT) devices, and greater emphasis on security and compliance in automated systems.

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Ride the waves of Change.

What excites us is ‘Change’. We love watching our customer’s business transform after coming in touch with us.

Tired of missing follow-ups, or losing track of customer conversations? Manual CRM tasks can make it hard to build strong relationships. With Codewave’s CRM Automation, you can stop worrying about the small details. Using powerful tools like Salesforce and HubSpot, we automate lead tracking, personalize communications, and deliver insights in real time. The result? Happier customers, timely responses, and a CRM that works for you, not the other way around.

For example, with Salesforce’s automation features, we can auto-populate customer data, set follow-up reminders, and log activities seamlessly—improving data accuracy and reducing manual effort. Plus, our AI-powered solutions handle customer queries around the clock, ensuring quick, helpful responses whenever customers reach out. No more missed opportunities or slow responses—just fast, reliable support that keeps your customers engaged and satisfied.

HR shouldn’t be stuck in paperwork mode. From endless onboarding forms to payroll headaches, managing learning & development, and tracking performance & growth, the manual grind is real—and it slows everything down. That’s where Codewave’s HR Automation comes in.

With tools like BambooHR, Workday, and UiPath, you can automate the essentials. Imagine new hires onboarding themselves, payroll calculating in seconds, leave requests processing without a wait, and performance tracking happening in real time. HR will have the time to actually focus on what matters – the people. Let Codewave take care of the routine stuff, so your team can create a workplace that’s both efficient and quite a vibe.

Is your operations team drowning in manual tasks like inventory tracking, data reconciliation, and compliance checks? These repetitive workflows can eat up valuable time and lead to errors that slow your business down. That’s where Codewave steps in.

With tools like UiPath and Automation Anywhere, we bring automation right into your operational core. Imagine your inventory levels adjusting in real-time, data entries validating themselves, and order processing running seamlessly in the background. Our automation services take on high-frequency tasks with precision, letting your operations flow smoothly and with fewer errors. And with real-time reporting, you have insights at your fingertips, allowing you to make quick, informed decisions.

Let’s face it: managing a fleet without automation is a headache. Missed routes, surprise breakdowns, and fuel costs through the roof? Not cool. Codewave’s Fleet Automation Management Services make fleet management a breeze.

With tools like Geotab and Samsara, we’ve got your back. Real-time tracking keeps you in the loop 24/7, so you know exactly where every vehicle is, and route optimization finds the smartest path every time—less fuel, more savings. Plus, our predictive maintenance pings you before things go south, keeping your fleet rolling and your costs down.

In short, Codewave puts your fleet on cruise control—delivering smooth rides, happy customers, and keeping your business rolling forward without the bumps.

Running projects manually often means constant updates, missed deadlines, and juggling endless task lists. It’s easy to get piled up by the details, which can stall momentum and leave teams stretched thin. Codewave’s Project Management Process Automation flips the script, bringing clarity and efficiency to every phase of your projects.

With tools like Microsoft, Power Automate connects workflows, syncing updates in real-time and ensuring resources are exactly where they need to be. It’s like setting your projects on “auto” and watching everything seamlessly fall into place. Asana streamlines task tracking and sets priorities so deadlines stay on track and your team always knows what’s next. 

Finance and admin shouldn’t feel like a never-ending loop of invoices, reconciliations, and manual checks. These repetitive tasks slow decision-making, increase error risk, and hold back business growth. Codewave’s Finance and Administration Automation rewrites this narrative by streamlining every step.

With Blue Prism, invoice processing becomes a breeze—data is extracted, verified, and routed for approval instantly. No more bottlenecks or manual entry errors slowing things down! Then WorkFusion steps in, handling account reconciliations with laser precision, making month-end closes faster and more accurately than ever. And to keep everything in sync, Zapier seamlessly links journal entries, expense reports, and approvals across all your systems, so nothing falls through the cracks. Let automation tackle the heavy lifting so your team can dive into strategic projects that drive growth.

Wondering where automation could make the biggest impact? Many businesses struggle with identifying the right processes to streamline, often wasting resources on manual tasks that could be handled automatically. Codewave’s Business Automation Consulting Services help you cut through the noise and find automation opportunities that truly transform your operations.

Our experts analyze your workflows end-to-end, identifying tasks ripe for automation—from customer support to finance and HR. We build a custom automation roadmap, recommending tools like UiPath, Microsoft Power Automate, and Automation Anywhere tailored to your specific needs. With Codewave’s strategic guidance, you can make data-driven decisions about automation that save time, reduce costs, and give your team the freedom to focus on growth.