Managed NOC services

24/7 Managed NOC Services

Let’s Manage All Your Servers, DBs & IT Infrastructure

Managing modern day networks isn’t easy, we bring you Managed Network Operations Center (NOC) Services to manage all your servers, databases and IT infra for you, so you can focus on what matters most. You’re managing multiple service providers, databases, cloud-hosted apps, and users scattered across different locations. Add to that complexity – the shift from on-premise setups to cloud data centers & SaaS models—it’s a lot to keep up with. With Codewave’s managed NOC services, you’re always one step ahead—preventing problems before they affect your business.

We use SolarWinds to monitor your network in real-time, and spot performance issues–bandwidth spikes and vulnerabilities instantly. Nagios ensures that only critical alerts make it through—no more wasted time on false alarms. AI-driven tools predict and address failures before they escalate.

Automation takes care of—repetitive tasks, eliminating human errors, and speedening issue resolution. Predictive technology keeps systems running smoothly with minimal risks, while custom dashboards give you a clear, real-time view of overall network health. This means less downtime and more time spent focusing on what matters.

Working with Codewave brings real results: a 60% faster incident resolution and 99.9% uptime—fewer disruptions, better efficiency, and a network that stays on track.

Let’s talk numbers.

99.9%

Uptime & availability

70%

Fewer False Alerts

100%

Managed Performance Optimization

95%

Faster Root Cause Analysis

Your business deserves the best network support.

Let’s make it happen.

Codewave’s NOC Services: Securing Your Network Every Hour

24/7 IT Infrastructure Monitoring

24/7 IT infrastructure monitoring ensures your network operates without disruptions. Zabbix monitors your infrastructure in real-time, identifying risks– high CPU load, memory spikes, and network congestion. It triggers alerts when anomalies occur, so you can address them before they affect your users. SolarWinds tracks device uptime and overall system health, providing a clear, live view of every network component. This ensures all devices and applications perform smoothly, with less chances of disruptions.

For example, if server traffic suddenly spikes, an alert is triggered. This helps adjust resources, prevents slowdowns or crashes quickly. Immediate action keeps your systems running efficiently without downtime.

24/7 Incident Response

Every minute counts during a network security incident. We use Splunk to analyze system logs in real-time, and detect unusual activities such as potential data breaches, unauthorized access, or abnormal user behavior. It scans and correlates data from various sources– network traffic, login attempts, and file access logs–to identify risks quickly. SIEM tools help prioritize these alerts based on threat severity, and ensure critical incidents are addressed first. This enables fast detection and response, minimizing damage from cyber threats.

For example, if a ransomware attack attempts to encrypt sensitive data, detection mechanisms activate instantly. Malicious activities are blocked, affected endpoints are isolated, and recovery steps are implemented. Your operations continue with minimal disruption.

NOC Design and Setup

A well-designed NOC sets the foundation for a smooth-running network. We use PRTG Network Monitor to efficiently track network traffic, with insights into bandwidth usage and data flow. LogicMonitor offers automated discovery and real-time monitoring, enabling visibility into your infrastructure with minimal setup. Paessler PRTG provides deep insights into hardware health, and alerts you to issues like CPU or memory overloads. This way, your NOC is agile, scalable, and equipped to handle growing network demands.

For example, as your network scales, the NOC adjusts monitoring parameters in real-time. If new devices or servers are added, the system automatically allocates resources and adjusts bandwidth to prevent any slowdowns.

Patch Management

Proactive patching eliminates vulnerabilities before they become risks. WSUS automates the deployment of critical security updates, and ensures your systems stay up to date with minimal effort. Vulnerability scanners actively search for outdated software, and let you fix gaps that could invite cyber threats. We protect your network and reduce the risk of costly breaches so your system remains consistently updated with the latest fixes.

For example, when a critical software patch is released, it is installed across all systems within minutes. This prevents cybercriminals from exploiting outdated software and protects your network from attacks.

Application Performance Monitoring

Real-time application monitoring keeps your business operations smooth. We use Dynatrace to track key metrics such as transaction times, error rates, and server response, giving real-time visibility into performance degradation. It uses AI-powered root-cause analysis to identify issues like slow response times, and automatically resolves them. AppDynamics digs deeper into your application’s architecture, and traces transactions across microservices and pinpoints bottlenecks that affect end-user experience.

For example, performance data is analyzed on the spot if a payment gateway experiences delays during peak traffic. The issue is resolved promptly, preventing failed transactions and maintaining customer trust.

Cloud Infrastructure Monitoring

Cloud infrastructure needs continuous monitoring to ensure service availability. Datadog seamlessly monitors your cloud infrastructure by tracking CPU usage, network latency, and memory consumption in real-time. It integrates directly with AWS, Azure, and GCP to monitor service health, uptime, and availability. Prometheus collects and analyzes time-series data, providing insights into performance trends and anomalies. These tools enable immediate detection of issues that can impact cloud service delivery. With continuous monitoring, we maintain optimal cloud performance, and address any potential bottlenecks quickly.

For example, when a cloud server faces increased CPU usage, the monitoring system instantly alerts the team. This allows for automatic resource reallocation to stabilize the system, and ensures minimal disruption and smooth application access for end users.

Server Monitoring

Server monitoring ensures continuous performance by detecting issues before they lead to downtime. We use PRTG Network Monitor to keep track of server health, detecting issues like CPU spikes, memory overloads, and disk failures. Icinga helps identify service disruptions in real-time, and provides immediate alerts to ensure quick resolution. These tools allow for continuous server uptime, and prevent outages before they impact your business.

For instance, if a server starts to overheat due to unexpected traffic, the system detects the issue. It automatically adjusts resource allocation, prevents performance degradation, and ensures the server stays operational.

Data Backup and Recovery

Data backup and recovery is critical for maintaining business continuity in the face of unexpected disruptions. Veeam automates scheduled backups, and ensures that your essential data is always protected. Acronis verifies the integrity of backups, and sends alerts if any backup becomes inconsistent. This proactive approach minimizes the risk of data loss and ensures fast recovery whenever needed.

For example, when a key database becomes corrupted, the backup system immediately restores the most recent backup. The system recovers data in real time, preventing business disruption and ensuring no data loss.

Network Device Monitoring

Constant monitoring of network devices prevents downtime and ensures smooth operations. LogicMonitor provides continuous tracking of network devices like routers, switches, and firewalls, and ensures optimal performance. PRTG tracks bandwidth usage and performance metrics, and quickly identifies potential bottlenecks like bandwidth saturation, latency issues, and CPU overload that could impact network efficiency.

For instance, if a router experiences a sudden traffic surge, the system will detect this anomaly instantly. Necessary changes to the network configuration will be made to balance the load, and ensure that operations run smoothly without disruptions.

Threat Prevention and Forensics

Threat Prevention and Forensics ensures your network stays protected from incoming threats and provides detailed insights into potential attacks. Palo Alto Networks provides firewall protection that filters and blocks malicious traffic, and prevents unauthorized access to your system. FortiAnalyzer continuously reviews security logs, and looks for irregular patterns that could point to hidden threats. With these tools, your network gets real-time visibility and a proactive response to potential risks.

For example, if abnormal login attempts indicate a possible attack, the system isolates the affected area. A forensic analysis provides clear insights into the threat, helping tighten security measures and prevent similar risks in the future.

Proactive, reliable, and efficient—our Managed NOC services are here for you. Let’s connect!

Smart Managed NOC Solutions, Zero Downtime

Your network deserves uninterrupted performance every moment. With Smart Managed NOC Solutions, you’ll see a 40% drop in mean time to resolution (MTTR), which means issues get fixed faster and downtime is minimized.

KPI-Based Reporting and Optimization

With KPI-based reporting, you can track your network's performance and make it your competitive edge. Tableau aggregates KPIs and visualizes them into meaningful reports, helping you monitor key performance areas. Power BI dives deep into operational metrics, identifies inefficiencies and suggests optimizations. These tools empower your team to fine-tune network performance for maximum efficiency.

For instance, imagine peak-hour latency causing slowdowns. Performance reports identify the underperforming areas instantly. Quick fixes redirect traffic flow, keeping your network efficient and your users happy.

AI Predictive Analytics

Predict potential network issues before they even happen with AI-driven analytics. Splunk Enterprise processes historical system data, detecting recurring patterns and potential threats. IBM Watson monitors health metrics, and analyzes them in real-time to forecast failures. This proactive intelligence enables swift interventions.

For example, if predictive models highlight a looming hardware breakdown, immediate alerts trigger proactive maintenance. That way, you keep services running without interruption, save time, money, and peace of mind.

Custom Dashboards

Get everything you need at a glance with custom dashboards tailored to your network’s needs. Grafana integrates network metrics, and gives you a dynamic, real-time overview of performance. Kibana visualizes trends and highlights anomalies, allowing you to track critical KPIs effortlessly. This ensures your team can quickly address issues with targeted actions.

For instance, when multiple devices report performance dips, the dashboard highlights the affected nodes instantly. This visibility ensures quick diagnostics, so you can take targeted actions without delays.

Automation and Workflow Management

Streamline your network management with automated processes that save time and reduce errors. Ansible executes automated configurations, patches, and updates across your network, ensuring consistency. ServiceNow automates ticketing workflows, and ensures that issues are categorized, assigned, and resolved quickly for uninterrupted service.

For example, automated workflows categorize and escalate the issue when a device reports an error. Task assignments trigger immediately, ensuring rapid fixes and uninterrupted network availability.

Network Traffic Analysis

Gain complete visibility into your network traffic to spot issues before they affect performance. NetFlow Analyzer maps your traffic flow and provides granular, real-time insights into bandwidth usage, identifying potential bottlenecks. Wireshark captures and inspects data packets, and allows for in-depth analysis of issues that may cause disruptions, like packet loss or jitter.

For instance, traffic monitoring identifies overloaded paths if users face lag during peak hours. Quick adjustments redistribute traffic–your operations are smooth and ensure no one notices the hiccup.

Security Incident Management Tools

Respond to threats faster with automated security incident management tools. CrowdStrike uses endpoint protection to block unauthorized access and stop intrusions in real-time. Splunk SOAR integrates threat intelligence and automates response actions, reducing mean time to resolution (MTTR) and minimizing human intervention.

For example, if someone attempts unauthorized access, the system quarantines the affected device immediately. Teams receive clear, actionable insights, stop the threat and secure your data.

Your network deserves the best care. Get in touch for our expert-managed NOC solutions.

The Codewave Way: Smarter NOC Management

Running a business with zero downtime? It’s possible with the right NOC strategy. Let’s take your network to the next level—smooth, secure, and always on.

Step 1: Assess Your Current Network Infrastructure

The process starts with a detailed audit of your network. SolarWinds Network Performance Monitor and Wireshark scan for issues like slowdowns and vulnerabilities. We look at your bandwidth, device health, and traffic to understand the full picture. This gives a clear view of where your network can improve.

Step 2: Customized NOC Strategy Development

Once the audit is done, a custom strategy is developed for your network. PRTG Network Monitor helps us map everything out and set performance goals. Alerts are set up to focus on what matters most—traffic, uptime, and system health. This plan ensures your network handles traffic spikes and stays efficient.

Step 4: Continuous Optimization and Reporting

The optimization process continues by taking insights through monitored data. ManageEngine OpManager tracks key metrics like traffic patterns and uptime. Weekly reports are generated to show how well the network is performing. These insights help make adjustments to ensure everything runs as efficiently as possible.

Step 5: Proactive Issue Resolution and Maintenance

To avoid surprises, predictive analytics are used to spot potential problems early. Splunk analyzes past data to predict when things might go wrong. Regular maintenance tasks are automated with Autotask to keep everything up to date. This approach ensures your network stays stable without any unexpected downtime.

Need a partner who truly gets network management?

we’re ready to help.

Transforming Industries, Network by Network

We power the digital world. From hospitals to tech companies, Codewave ensures your network stays strong. With over 400 global clients, we handle the tech so you can focus on what truly matters, no matter your industry.

Healthcare	Monitor EHR systems, connected medical devices, and telemedicine platforms round the clock. Ensure uptime for critical applications and prevent disruptions to patient care services through proactive maintenance.
Transportation	Track fleet management and traffic monitoring systems with 24/7 surveillance. Quickly address network issues to prevent delays, optimize routes, and maintain seamless logistics operations.
Energy	Oversee SCADA systems, smart grids, and energy distribution networks. Detect potential failures early and execute remote maintenance to avoid outages and ensure consistent energy delivery.
Retail	Manage POS systems, inventory trackers, and e-commerce platforms. Prevent downtime during peak sales periods with proactive monitoring and quick issue resolution, ensuring smooth customer transactions.
Insurance	Continuously monitor fraud detection algorithms, claims processing systems, and risk assessment tools. Ensure uninterrupted performance of core systems to improve accuracy and response times.
Agriculture	Handle IoT sensor networks for precision farming, including irrigation systems and weather tracking. Real-time monitoring ensures minimal disruptions in automated farming processes and data collection.
Education	Support campus networks, e-learning platforms, and administrative systems. Continuous monitoring ensures reliable online classes, safe digital environments, and efficient management of educational resources.

Don’t just survive, thrive! Take your network to the next level. Talk to us.

Behind the Scenes: NOC Tools That Work

Your network deserves nothing but the best. Every tool has a purpose—to keep your systems smooth and secure. From real-time alerts to proactive fixes, here’s the tech that ensures your systems never miss a beat.

Network Monitoring	Nagios XI, PRTG Network Monitor, SolarWinds NPM, Zabbix, Icinga
Incident Management	ServiceNow, PagerDuty, Freshservice, Opsgenie, Jira Service Management
Performance Analytics	Splunk, ManageEngine OpManager, Datadog, Grafana, New Relic
Security Management	Darktrace, Qualys, Palo Alto Cortex XSOAR, CrowdStrike Falcon, Fortinet FortiSIEM
Configuration Management	Ansible, Puppet, Chef, CFEngine, SaltStack
Backup and Recovery	Veeam Backup & Replication, Acronis Cyber Backup, Commvault, Rubrik
Automation and Orchestration	Terraform, Kubernetes, Jenkins, Red Hat Ansible Tower
Log Management	ELK Stack (Elasticsearch, Logstash, Kibana), Graylog, Fluentd
Cloud Management	AWS CloudWatch, Microsoft Azure Monitor, Google Cloud Operations Suite, BMC Helix
Traffic Analysis	Wireshark, NetFlow Analyzer, Cisco Prime Infrastructure, Plixer Scrutinizer

Your tools, your network, our expertise. Let’s collaborate today!

What to expect

What to expect working with us.

Frequently asked questions

.01 /What is a Managed NOC service?

A Managed Network Operations Center (NOC) service provides 24/7 monitoring, management, and optimization of your network. At Codewave, we ensure your network performs at its best with minimal downtime and maximum efficiency.

.02 /How can Managed NOC services benefit my business?

Managed NOC services help by:

Reducing downtime and improving performance
Detecting and fixing issues proactively
Freeing up IT resources for other priorities
Scaling with your business needs
Ensuring compliance with industry standards
Providing expert engineers and tools

.03 /What networks and devices does Codewave’s Managed NOC support?

We support diverse networks and devices, including routers, firewalls, servers, cloud setups, and multi-vendor environments. Our expertise ensures smooth operations across all platforms.

.04 /How does Codewave secure my network data?

We use top-tier security protocols, encrypted communication, and comply with global data protection laws. Your network data is always safe with us.

.05 /Can Codewave’s Managed NOC services be customized?

Yes. We tailor NOC solutions to your business goals, network complexity, and budget. Our tiered services can be further customized for your needs.

.06 /How does Codewave’s global presence benefit clients?

With offices across India, USA, UAE, and more, we offer 24/7 support across time zones. Our experience in diverse markets ensures solutions that meet your specific needs.

.07 /What sets Codewave’s Managed NOC apart?

Our design thinking, cloud expertise, app capabilities, transparency, and innovation make us unique. We combine global insights with local expertise to deliver exceptional results.

.08 /How quickly does Codewave resolve network issues?

Our 24/7 monitoring ensures real-time issue detection. Response times depend on your service tier, but our proactive approach often prevents problems before they occur.

.09 /What reporting features does Codewave offer for Managed NOC?

We provide detailed reports with actionable insights on network performance, incidents resolved, and future improvement areas. This ensures complete transparency and informed decision-making.

.10 /Does Codewave integrate with existing IT setups?

Yes. We seamlessly integrate with your current IT environment, including cloud, on-premises, or hybrid systems, ensuring no disruption to your operations.

.11 /Can Codewave help with compliance requirements?

Absolutely. We ensure your network complies with industry regulations like HIPAA, GDPR, and ISO standards. Our solutions are built to meet both global and local compliance needs.

.12 /How does Codewave handle scalability?

We offer scalable solutions that grow with your business. Whether you’re expanding globally or increasing your network capacity, we ensure seamless scalability without performance dips.